Privacy Policy

Last Updated: 10 September 2025

1. Introduction

This Privacy Policy outlines how Resort Palmtree ("Website", "we", "us", or "our") collects, uses, protects, and discloses your personal information. By accessing or using the Website, you consent to the practices described herein. If you disagree, please discontinue use of this Website. This Website provides information about our casino resort in Białystok, Poland. It serves as an informational resource only and does not offer real-money gambling services, online casinos, or betting platforms. We are committed to protecting your privacy and handling your personal data transparently, adhering to applicable laws, including the General Data Protection Regulation (GDPR), applicable across European countries.

2. Age Restriction

By using this Website, you confirm that you are at least 18 years of age or the legal age to access gambling-related content in your jurisdiction. If you are underage, you must not use this Website. Accessing this Website while underage is strictly prohibited and may result in legal consequences.

3. Responsible Gambling

While this Website is purely informational, we acknowledge the sensitivity of casino-related content. The content is intended for informational purposes only and should not be interpreted as encouragement or promotion of gambling. Gambling can be addictive, and we encourage users to gamble responsibly. If you or someone you know has a gambling problem, please seek professional help through local resources, such as Gamblers Anonymous or official support services in your country.

4. Information We Collect

We may collect the following types of information: Personal Data You Provide: Name, email address, contact information, or other data submitted when registering, subscribing, or contacting us. Technical Data: IP address, browser type, operating system, device identifiers, access times, and pages viewed. Usage Data: Information about your interaction with the Website, such as pages visited, navigation paths, clicks, and time spent on pages. Cookies and Similar Technologies: We use cookies to enhance your browsing experience, improve website functionality, analyze traffic, and personalize content. Refer to Section 8 for detailed information.

5. How We Use Your Information

We process your information for the following purposes: To operate and maintain the Website. To provide and improve our informational services. To ensure website security and prevent fraud. To personalize content and user experience. To measure performance and analyze traffic. To deliver relevant marketing and advertising. To comply with legal obligations.

6. Legal Basis for Processing

Under GDPR, we rely on the following legal bases: Consent – When you agree to the use of cookies or marketing communications. Contract – When processing is necessary to provide services you requested. Legitimate Interests – For improving services, security, and user experience. Legal Obligations – When required to comply with applicable laws.

7. Sharing of Information

We may share your data with trusted third parties, including: Service providers assisting with website hosting, analytics, and advertising. Regulatory authorities, when required by law. We do not sell your personal data to third parties.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, remember your preferences, analyze traffic, and deliver personalized advertisements. Types of cookies used include: Strictly Necessary Cookies – Required for basic site operation. Functional Cookies – Remembering your settings and preferences. Analytical Cookies – Understanding how users interact with the Website. Advertising Cookies – Providing relevant ads and measuring campaign effectiveness. Social Media Cookies – Enabling sharing of content on social platforms. You can manage or disable cookies in your browser or device settings. Some features of the Website may not function properly without cookies.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

11. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with applicable laws, such as standard contractual clauses or other approved mechanisms.

12. Your Rights

Depending on your location and applicable laws, you may have the following rights: Right to access your data. Right to rectification of inaccurate information. Right to erasure (“right to be forgotten”). Right to restrict processing. Right to data portability. Right to object to processing, including for marketing purposes. Right to withdraw consent at any time. To exercise your rights, please contact us (see Section 14).

13. Changes to This Privacy Policy

We may update this Policy periodically to reflect legal, technical, or business changes. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our use of your personal data, please contact us at: Email: info@resortpalmtree.com